Is my Shopify store data safe?

Yes. ConnectXeo connects to Shopify via OAuth — we never store your passwords. Your store data is only used to answer customer questions in real time and is never sold or shared. All connections are encrypted via HTTPS.

Do I need an OpenAI API key to get started?

No. The free plan includes access to our Ollama-powered models hosted on our VPS — no API key needed, no LLM bill. If you want GPT-4o, Claude, or Gemini, you can bring your own key on paid plans.

How long does setup take?

Most stores are live in under 10 minutes. Connect Shopify (1 click OAuth), upload your docs or crawl your FAQ page, configure your agent's tone, and deploy the widget — that's it.

Which channels can I deploy my agent on?

Web widget (embeddable on any site with one line of JS), WhatsApp, and REST API. All channels share the same agent — configure once, deploy everywhere.

Can I use my own LLM provider (OpenAI, Anthropic, Groq)?

Yes. You can bring your own API key for OpenAI, Anthropic, Google, or Groq and the platform will use it directly. Your key, your cost — we don't mark it up.

Product

Agent Builder Deep Agent Integrations Analytics Knowledge Base REST API

Solutions

Customer Support Shopify Stores Order Management Agencies Pricing

Shopify AI Operations Agent

AI Agent for Shopify Stores — Your Shopify store,

Q: Can I manage multiple stores or clients?

Yes. Workspaces support multiple agents and role-based access (Owner, Admin, Member, Viewer). Agencies can manage multiple client stores from a single account.

Stop losing sales to unanswered questions.

Build a support agent that handles orders, refunds, and product questions deployed on your site or WhatsApp in minutes. Free to start. No code needed.

Start for free See how it works

shopify-support-agent · live

Where is my order #4821?

get_shopify_order(#4821)

Order #4821 is out for delivery — arriving today by 7 PM via DHL Express.

Can I update the shipping address?

Done! Address updated. Confirmation sent to your email.

Ask anything about your store…

Works with the tools you already use

ShopifyOpenAIAnthropicGroqGoogle AIWooCommerceWhatsAppShopifyOpenAIAnthropicGroqGoogle AIWooCommerceWhatsAppShopifyOpenAIAnthropicGroqGoogle AIWooCommerceWhatsApp

Features

Everything your store needs.
Nothing you don't.

Built specifically for Shopify merchants. Every feature ships ready — no prompt engineering, no custom code, no DevOps.

Shopify Deep Integration

Your store becomes the agent's brain.

Real-time order lookups, refund creation, product inventory, discount codes, and 40+ more Shopify actions — all available as tool calls.

Realtime order dataPolicy-aware answersRefund automation

Shopify connected

40+ available tools

get_order_details

list_products

create_refundACTIVE

get_customer

update_fulfillment

search_inventory

All channels

Deploy to any channel

One agent, everywhere your customers are. Configure once — deploy on WhatsApp, Telegram, Slack, web widget, and REST API.

Web Widget● live

WhatsApp● live

Telegram● live

Slack● live

REST API● live

100+ LLM models

Free Ollama models or BYO key. OpenAI, Anthropic, Groq, Google — your choice, always.

GPTClaudeGroq

Semantic knowledge search

Upload PDFs, crawl URLs, or paste text. Your agent retrieves the exact right context for every question.

Automated refunds & returns

Handle return requests, issue refunds, check policy eligibility — entirely without human intervention.

Refund issued · $67.99

Secure by default

1-click Shopify OAuth. Your credentials are never stored. All data flows are TLS-encrypted end to end.

OAuth 2.0TLS 1.3Zero-trust

Multi-Agent Intelligence

One question.
Routed to the right expert.

A coordinator agent reads intent, delegates to 7 specialized Shopify subagents, remembers context across sessions, loads skills on demand, and pauses for human approval on sensitive actions.

Live routing demo

coordinator · live routing

What were my top selling products last week?

Coordinator-worker architecture

Coordinator Agent

deepagents · LangGraph runtime

Orders

Order lifecycle, fulfillments, refunds, returns

Products

Catalog, variants, SKUs, inventory, collections

Analytics

Revenue, sales trends, top products, reports

Customers

Profiles, order history, tags, store credit

Marketing

Discounts, promo codes, gift cards, campaigns

Payments

Payouts, disputes, shipping zones, carriers

Storefront

Pages, blogs, themes, menus, translations

General

Fallback & general

Agent capabilities · interactive

Semantic· Facts & preferences in files

Episodic· Past conversation threads

Procedural· Skill files loaded on demand

AGENTS.md

user_prefs.md

/memories/AGENTS.md

agent-scopedrw

## Response style

- Be concise and Shopify-first

- Always confirm before refunds

- Use customer's name if known

3 past conversations indexed via checkpointer

episodic memory

5-layer middleware stack · runs on every request

01 · Agent Config

Loads persona & tone

02 · Integrations

Injects Shopify credentials

03 · Skills

Activates tool scopes

04 · Model Selection

Routes to your LLM

05 · Context Editing

Trims context window

Built ondeepagentsLangGraphdurable execution · streaming · multi-tenant checkpointing

How It Works

From zero to live in under 10 minutes.

No engineering team needed. If you can configure a Shopify app, you can deploy a full AI support agent.

Create & Configure

Give your agent a name, persona, and tone. Pick any LLM — free Ollama models or BYO key for OpenAI, Anthropic, or Groq.

Connect Your Data

Crawl your website, upload PDFs, or connect Shopify for live order and product data. Your agent learns everything instantly.

Test in Playground

Chat with your agent before going live. Watch it use Shopify tools, search your knowledge base, and handle edge cases.

Deploy Everywhere

Embed a widget with one line of JS, connect via REST API, or route WhatsApp messages directly to your agent. Same agent, every channel.

What's inside

Built for Shopify stores.
Ready from day one.

Everything you need to deploy an AI agent that actually operates your store — not just answers questions.

40+

Shopify actions

Orders, refunds, inventory, products, discounts — all available as agent tools.

Deployment channels

WhatsApp, Telegram, Slack, web widget, REST API — one agent, all channels.

< 10 min

Setup time

Connect Shopify, configure your agent, deploy — that's the entire flow.

100+

LLM models

Free Ollama models included. Bring your own key for GPT-4o, Claude, or Gemini.

Early Access

Be among the first Shopify stores to run on ConnectXeo.

We're onboarding early stores now. You get direct access to the team, influence over the roadmap, and pricing locked before public launch.

Get Early Access

Pricing

Simple, transparent pricing.
Free models, always.

Use your own API key or let us handle everything. You only pay to deploy and serve real users. Cancel anytime.

Bring your own OpenAI / Anthropic / Google key — unlimited model access.

Starter

Go live with web widget and REST API deployments.

$12/mo

BYO KEY 3 AGENTS

Storage

1 GB

Messages

5K/mo

Widget

REST API

3 AI Agents
1 GB Knowledge Base
5,000 Chat Messages/month

Common questions, straight answers.

Yes. ConnectXeo connects via Shopify OAuth — we never store your password or admin credentials. Your store data is only used in real-time to answer customer questions and is never sold or shared. All connections are encrypted via HTTPS.

No. The free plan includes access to our Ollama-powered open-source models hosted on our infrastructure — no API key needed, no LLM bill. On paid plans you can bring your own key for OpenAI GPT-4o, Anthropic Claude, Google Gemini, or Groq.

Most stores are live in under 10 minutes. Connect Shopify with one-click OAuth, upload your returns policy or crawl your FAQ page, configure your agent's tone, and embed the widget — that's the entire flow.

Web widget (embeds on any site with one line of JS), WhatsApp Business API, and REST API. All channels share the same agent — configure once, deploy everywhere.

Yes. On any paid plan you can bring your own API key for OpenAI, Anthropic, Google, or Groq. We use your key directly — we never mark up API costs.

Yes. Workspaces support multiple agents and role-based access (Owner, Admin, Member, Viewer). Agencies can manage multiple client stores from a single account on the Scale plan.

Gorgias and Tidio are support tools — they answer questions and route tickets to humans. ConnectXeo agents take action: they process refunds, update inventory, manage products, and respond to customers autonomously. No human approval step, no per-ticket billing surprises, and native deployment across WhatsApp, Telegram, Slack, and web widget in one agent.

The AI processes refunds directly through the Shopify API — no human approval required. You configure the rules (e.g. refunds under $100, within 30 days of purchase) and the agent enforces them automatically. Every action is logged so you always have full visibility.

No. ConnectXeo uses flat monthly pricing — not per-ticket, per-resolution, or per-visitor billing. Whether you handle 500 conversations or 50,000 in November, your plan cost stays the same. No surprise invoices.

Still have questions?

Talk to us

Free to start. Live in 10 minutes.

Stop losing sales to unanswered questions.

Build your first support agent for free. No credit card. No DevOps. Just connect your store and go live.

Start for free Talk to sales

No credit card requiredCancel anytimeFree models included

Everything your store needs.Nothing you don't.

Your store becomes the agent's brain.

Deploy to any channel

100+ LLM models

Semantic knowledge search

Automated refunds & returns

Secure by default

One question.Routed to the right expert.

From zero to live in under 10 minutes.

Create & Configure

Connect Your Data

Test in Playground

Deploy Everywhere

Built for Shopify stores.Ready from day one.

Be among the first Shopify stores to run on ConnectXeo.

Simple, transparent pricing.Free models, always.

Common questions, straight answers.

Stop losing sales to unanswered questions.

Everything your store needs.Nothing you don't.

Your store becomes the agent's brain.

Deploy to any channel

100+ LLM models

Semantic knowledge search

Automated refunds & returns

Secure by default

One question.Routed to the right expert.

From zero to live in under 10 minutes.

Create & Configure

Connect Your Data

Test in Playground

Deploy Everywhere

Built for Shopify stores.Ready from day one.

Be among the first Shopify stores to run on ConnectXeo.

Simple, transparent pricing.Free models, always.

Common questions, straight answers.

Stop losing sales to unanswered questions.

Everything your store needs.
Nothing you don't.

One question.
Routed to the right expert.

Built for Shopify stores.
Ready from day one.

Simple, transparent pricing.
Free models, always.

Everything your store needs.
Nothing you don't.

One question.
Routed to the right expert.

Built for Shopify stores.
Ready from day one.

Simple, transparent pricing.
Free models, always.